Shipping policy
Shipping Policy
Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays).
Shipping Methods & Delivery Time
Estimated delivery times:
- Standard Shipping: 7–15 business days
- International Shipping: 10–20 business days
Please note that delivery times may vary depending on location and carrier conditions.
Shipping Costs
Shipping fees are calculated at checkout based on destination and shipping method.
Order Tracking
Once your order is shipped, you will receive a tracking number via email.
You can track your order at any time using the provided link.
International Shipping
We ship worldwide.
Customers are responsible for any customs fees, taxes, or import duties that may apply.
Delivery Issues
If you experience issues with your delivery:
- Check your tracking information first
- Contact the shipping carrier
- If unresolved, email us at support@wavyhairco.com
Lost or Delayed Packages
Wavy is not responsible for delays caused by carriers, customs, or incorrect addresses provided by the customer. However, we will assist you in resolving any issues.