Shipping policy

Shipping Policy

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays).

Shipping Methods & Delivery Time

Estimated delivery times:

  • Standard Shipping: 7–15 business days
  • International Shipping: 10–20 business days

Please note that delivery times may vary depending on location and carrier conditions.

Shipping Costs

Shipping fees are calculated at checkout based on destination and shipping method.

Order Tracking

Once your order is shipped, you will receive a tracking number via email.
You can track your order at any time using the provided link.

International Shipping

We ship worldwide.
Customers are responsible for any customs fees, taxes, or import duties that may apply.

Delivery Issues

If you experience issues with your delivery:

  • Check your tracking information first
  • Contact the shipping carrier
  • If unresolved, email us at support@wavyhairco.com

Lost or Delayed Packages

Wavy is not responsible for delays caused by carriers, customs, or incorrect addresses provided by the customer. However, we will assist you in resolving any issues.